When you use SkyCompute services, we collect the information reasonably required to create your account, process orders, provision VPS services, communicate important service updates, and maintain account security. The information collected depends on how you interact with our website and services.

Information you provide may include your name, email address, billing information, account credentials, payment-related details supplied during checkout, and any information voluntarily submitted through support requests or contact forms. Technical information such as IP addresses, browser type, device information, and access logs may also be collected to help operate, maintain, and protect our platform.

We collect only information that is relevant to providing our VPS services and improving the customer experience. We do not intentionally collect information that is unnecessary for operating the services described on this website.

The information we collect is used to operate SkyCompute responsibly and to provide customers with reliable VPS services. Data helps us process orders, verify payments, provision servers, deliver service notifications, respond to customer inquiries, improve platform performance, and protect both customers and our infrastructure.

Information may also be used to communicate important updates relating to billing, maintenance, security events, policy changes, or technical information associated with your VPS service. These communications are considered part of providing the service you have requested.

SkyCompute values customer privacy and does not sell, rent, or trade personal information to third parties for marketing purposes. Information is shared only when reasonably necessary to operate the requested VPS service, process payments, comply with legal obligations, or protect the security and integrity of our platform.

Where third-party service providers assist with payment processing, infrastructure operations, fraud prevention, or technical services, only the information necessary for those functions is made available. These providers are expected to handle information responsibly and in accordance with applicable privacy and security requirements.

Information may also be disclosed when required by applicable law, a valid legal process, or when reasonably necessary to protect customers, our services, or the rights and safety of others.

Payments for VPS services are processed through trusted payment providers. SkyCompute does not intentionally store complete payment card information on its own systems. Payment information submitted during checkout is handled according to the security and privacy practices of the selected payment provider.

For billing purposes, we may retain transaction references, invoice details, payment status, and other records reasonably necessary for customer support, accounting, fraud prevention, dispute resolution, and compliance with applicable legal or financial requirements.

Customers should always review the privacy policies of their selected payment provider to understand how payment information is processed and protected during online transactions.

SkyCompute provides VPS services through digital delivery. After successful payment confirmation, order verification, and completion of the provisioning process, service information is securely delivered to the customer's registered email address associated with the order.

The delivery email may include the assigned server IP address, hostname, login credentials, operating system information, connection instructions, and basic deployment guidance required to access the VPS environment. Customers are responsible for maintaining access to their registered email account and protecting the confidential information contained within these communications.

Protecting customer information is an important part of operating our services. SkyCompute applies reasonable administrative, technical, and operational measures designed to help safeguard personal information against unauthorized access, disclosure, alteration, or misuse.

Although we work to maintain a secure environment, no method of electronic transmission or online storage can guarantee absolute security. Customers are encouraged to use strong passwords, protect account credentials, enable appropriate security measures, and maintain secure devices when accessing their VPS services.

Security practices and operational procedures may continue to evolve as technology and industry standards develop. We regularly review our processes to support the ongoing protection of customer information and platform integrity.

SkyCompute uses cookies and similar technologies to help provide a consistent browsing experience, remember user preferences, maintain secure sessions, improve website functionality, and better understand how visitors interact with our website. These technologies are intended to enhance usability rather than collect unnecessary personal information.

Some cookies are essential for the normal operation of the website, including customer login sessions, shopping cart functionality, security features, and account management. Other cookies may be used to evaluate website performance and improve future user experience.

Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features provided by the SkyCompute website.

We believe customers should have confidence in how their personal information is handled. Subject to applicable laws and reasonable verification of identity, you may request access to certain personal information associated with your account or request corrections if information is inaccurate or incomplete.

You may also contact us if you have questions regarding the collection, use, or protection of your information. We will make reasonable efforts to respond to privacy-related requests in accordance with applicable legal requirements and operational responsibilities.

This Privacy Policy may be updated periodically to reflect changes in our services, website functionality, legal requirements, payment practices, or operational procedures. The latest version will always be published on www.skycompute.online and becomes effective when posted unless otherwise stated.

Customers are encouraged to review this page from time to time to stay informed about how personal information is collected, used, and protected. Continued use of SkyCompute services after an updated Privacy Policy becomes effective indicates acceptance of the revised policy.

If you have any questions regarding this Privacy Policy, your personal information, VPS service delivery, billing communications, or our data handling practices, please contact SkyCompute using the contact information available on our website. We are committed to providing clear, transparent, and respectful communication whenever privacy-related questions arise.